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Accessibility

Heart Circle is committed to ensuring digital accessibility for all users, including individuals with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to the best of our current technical and financial capacity.

Accessibility Efforts

Heart Circle has taken reasonable steps to ensure that its website substantially conforms with generally recognized and accepted guidelines and/or standards for website accessibility, including the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

We make ongoing efforts in good faith to identify and resolve potential accessibility barriers, both through internal audits and with the support of reputable third-party services as needed. While we cannot guarantee full compatibility with every assistive technology or personal device configuration, our intent is to deliver an accessible experience to the broadest range of users possible.

At Heart Circle, we believe in joy for all, and that includes ensuring our website is welcoming and accessible to everyone, regardless of ability. We are fully committed to providing an inclusive digital experience that meets the needs of the widest possible audience.

Accessibility Standards

To meet this goal, we strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, established by the World Wide Web Consortium (W3C). These guidelines outline best practices for making digital content more accessible to people with disabilities, including visual, auditory, cognitive, and motor impairments.

We implement a range of measures to continuously enhance accessibility across our site. This includes the use of an advanced accessibility interface and AI-powered background processes that work together to adjust the user experience in real-time.

Tools & Features

1. Accessibility Interface:
Users can personalize their experience through a built-in interface that allows for font, color, layout, and content adjustments tailored to individual needs.

2. AI-Based Enhancements:
Our AI software constantly scans and remediates the website’s structure to support assistive technologies such as screen readers and keyboard navigation. It automatically updates the HTML and ARIA attributes to ensure ongoing compliance—even as new content is added.

3. Screen Reader Compatibility:
We provide full compatibility with major screen readers, including JAWS, NVDA, VoiceOver, and TalkBack. Features include:

  • Screen-reader mode (triggered by pressing Alt+1)

  • Automatic prompts for screen reader users

  • ALT text generated via object recognition and OCR

  • ARIA attributes for dynamic components and form elements

4. Keyboard Navigation:
Our site supports full keyboard-only navigation. Users can navigate menus, forms, modals, and buttons using Tab, Shift+Tab, Enter, and arrow keys. Additional shortcuts are available:

  • Alt+2 for skip-to-content menu

  • M (Menus), H (Headings), F (Forms), B (Buttons), G (Graphics)

Limitation of Liability and Legal Disclaimer

By using this website, you acknowledge and agree that Heart Circle shall not be held liable for any temporary or inadvertent failure to comply with accessibility standards or any perceived lack of access resulting from third-party integrations, plugins, user-generated content, or technical limitations beyond our immediate control.

Heart Circle expressly disclaims all liability for damages of any kind arising out of the use or inability to use this website, including but not limited to issues relating to accessibility.

Notice of Accessibility Issues

If you believe this website does not comply with applicable accessibility standards, you must notify us in writing via email at hello@heartcircle.co, providing specific details of the alleged issue. You agree to allow us sixty (60) days from receipt of your notice to investigate and address the reported accessibility concern.

Good Faith Resolution

We are committed to resolving accessibility concerns promptly and in good faith. You agree to engage in good faith discussions with us to resolve any accessibility-related issues before initiating any legal action.

Requesting Accommodations

If you are experiencing difficulty accessing any part of this website or if you require assistance, auxiliary aids, or services, please contact us directly:

📧 Email: hello@heartcircle.co 
📞 Phone: 1-800-733-7120

We will make all reasonable efforts to accommodate your needs promptly and respectfully.

Ongoing Commitment

Heart Circle reserves the right to modify this statement and update its accessibility policies at any time. We recognize that accessibility is a dynamic process and will continue to adapt as technology and standards evolve.

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